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David Visaggi has performed or managed nearly every job within a fuel retailer and mechanical services company.

David’s rare combination of business and technical expertise, includes various trade licenses in New York and Connecticut, an MBA in Management Systems (Fordham University), and a BS in Mechanical Engineering (R.I.T.).

David spent much of his time at a major heating oil and propane retailer in Westchester, NY, entrenched in problem solving (process improvement). His tenure occurred during a period of substantial growth for the business. Heating oil volume more than quadrupled, service revenue increased 12 fold, and the business diversified into other fuels. Throughout the growth, David established a track record of consistent improvement in the functional processes he focused on including call-back reduction, unscheduled service call forecasting, service billing, performance review formats, and job applicant evaluation. As part of these process improvements, David developed many training programs for topics including k-factor analysis, customer service procedures, service billing, and technical concepts for both field and office staff.

In the service arena, David developed a reputation as someone who has a deep understanding of technical concepts and who is adept at communicating them to others. He also developed a keen eye toward equipment features that can improve customer satisfaction and service department profitability.

As marketing & sales manager, David directed advertising efforts including newspaper and television ads. He also developed an order fulfillment process that ensured timely lead qualification, first delivery, and first payment prior to assuming regular account status. These efforts contributed to organic growth on the order of $2 million in one year (1 million gallons at the time).

David currently lives with his wife and two children in Scarsdale, NY.

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Call David at: (914) 497-8768

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